NEED HELP?

Computing/Website

Do you have computers I can use in the library?

Can I use my personal laptop in the library?

Can I print in the library?

Do you have a copier or scanner?

I’m having trouble printing my work in the library. What do I do?

There’s a problem with the library’s website. Who do I contact?

There’s a problem with a database. Who do I contact?

How do I turn off the pop-up blocker?


Do you have computers I can use in the library?

PCs are available for use at the Rachel R. Savarino Library on the main campus.

Students may borrow laptops from the front lobby desk to use at the Extension Site on Transit Road.

iPads are also available to borrow from the Rachel R. Savarino Library.

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Can I use my personal laptop or mobile device in the library?

Yes! WiFi is available throughout both libraries for laptop and mobile devices.

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Can I print in the library?

Black and white and color printing are available at both library locations.

Laptop and mobile printing is not supported at the Rachel R. Savarino Library.

Laptops borrowed at the Extension Site on Transit Road are networked to print.

If you have any printer issues in the library, ask a librarian for assistance.

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Do you have copier and scanners?

Copiers and scanners are available at both library locations.

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I’m having trouble printing my work in the library. What do I do?

If you are having printer issues, ask a librarian for help.

At the Rachel R. Savarino Library (Choate), sometimes the wrong printer is selected. Make sure the printer selected is “Follow_You_Printer”.

If you are confused or still cannot print, please see a librarian at the desk.

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There’s a problem with the library’s website. Who do I contact?

Contact a librarian either by email, phone or in person at either location.

Check the hours and location for more information. Please email the library about any problem that occurs outside the normal operating hours.

If you are experiencing issues logging in to your Trocaire email, Moodle or other Trocaire account, please contact the Office of Information Technology.

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There’s a problem with a database. Who do I contact?

Contact a librarian either by email, phone or in person at either location.

Check the hours and location for more information. Please contact the library online about any problems that occur outside the normal operating hours.

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How do I turn off the pop-up blocker?

Chrome

  1. Upper right corner click on “Customize and control Google Chrome” (3 vertical dots)
  2. Choose “Settings” from drop down list
  3. Bottom of page click on “Advanced”
  4. Under Privacy and security click on “Content Settings”
    1. 2nd from the bottom
  5. Click “Popups”
  6. Click on slider button to turn blocker on and off
    1. Grey color means pop up blocker is on (recommended)
    2. Blue color means pop up blocker is off (allowed)
  7. Close the tab at the top of the screen called Settings

Internet Explorer

  1. Click on the tool symbol in upper right corner
  2. From Drop down click “Options”
    1. Another box should open up
  3. Along left side of new box click “Tools”
  4. Click on the check box next to the line that reads “Pop-up Blocker”
    1. Check mark inside the box means pop up blocker is on
    2. No check mark means pop-up blocker is off
  5. Click Save when done

Firefox

  1. Click on menu
  2. Choose Options
  3. Along left side of screen click on “Privacy & Security”
  4. Scroll down page to “Permissions”
  5. Click on the check box next to the line that reads “Block pop-up windows”
    1. Check mark inside the box means pop-up blocker is on
    2. No check mark mean Pop-up blocker is off

Safari (Apple)

  1. Click Safari in the browser menu, located at the top of the screen
  2. Choose “Preferences” when the drop-down menu appears
  3. Click on the “Security” tab to open the Security Preferences window
  4. In the Web content section, put a check box next to the option called “Block pop-up “windows
    1. If this check box is already selected, then Safari’s integrated pop-up blocker is currently enabled

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